Tenant Support Specialist

ADVOCAP, Inc is an established, recognized leader with over 50 years of experience in delivering effective anti-poverty and self-sufficiency programs and services. We are a private, nonprofit Community Action Agency committed to our mission of “creating opportunities for people and communities to reduce poverty and increase self-sufficiency.”

We are seeking an individual to join our team. This position will serve all three counties in ADVOCAP’s service area: Fond du Lac, Green Lake and Winnebago counties.

ADVOCAP is investing in new resources to boost the economic and housing stability of our low-income tenants. Our Tenant Support Specialist will provide our tenants with wraparound supportive services to include coaching, mentoring case management, resource navigation and help to increase their economic mobility ensuring they can maintain stable housing. The ideal candidate will thrive in personalized planning, coaching, mentoring, and collaborative service coordination.

RESPONSIBILITIES:
  • Establish trusting relationships with tenants and staff from other Advocap programs and community agencies
  • Respond to individuals and families in crisis and assist them in addressing basic needs while in our housing units
  • Work with individuals and families in establishing their plan for self-sufficiency
  • Coach and motivate participants along their path to self-sufficiency
  • Connect participants to appropriate community resources and document the individual’s needs, plans, services provided, and outcomes achieved
JOB REQUIREMENTS:
  • This position will have a bachelor’s degree in human services or social services, and 2 years of previous case management work experience or an equivalent combination is required to meet job standards
  • Strong computer skills in MS Office and internal database
  • Possess an understanding of poverty and the ability to be non-judgmental with those being served
  • Ability to develop positive, growth-directed relationships with individuals and families in poverty
  • Knowledge of and experience in utilizing community resources to help people in need
  • Acceptable drug screen and comprehensive background check required
  • Reliable attendance and a professional work ethic
SALARY & BENEFITS

This full-time position will work 36 hours per week with a flexible schedule between Monday — Thursday with occasional Fridays and weekends. The entry/starting wage at $21.00-$22.00. This full-time position will have access to health, dental, vision, short- and long-term disability, vacation, sick and holiday pay, and our employer contribution 401k.

HOW TO APPLY

Submit a resume and include a cover letter that highlights your relevant background and desire for the position. Applications will continue to be received until positions are filled. Women, minorities, and those with disabilities are encouraged to apply

Please use our online employment form
or, submit resumes with cover letter to:
Human Resources, ADVOCAP, Inc.,
PO Box 1108, Fond du Lac, WI 54936-1108 OR
FAX 920-922-7214 OR
Email hr@advocap.org

Online applications and resumes will be received until positions are filled.